100% Breakage-Free Delivery Guarantee
We are committed to delivering every marble product safely and securely. To ensure a worry-free buying experience, we offer a 100% Breakage-Free Delivery Guarantee under the following terms:
- Any damaged delivery needs to be reported within 2 days after delivery to be eligible for this policy.
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Every order is packaged with multiple protective layers for maximum safety during transit.
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If your product arrives broken or damaged, we will replace it completely free of cost.
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A clear unboxing video from the moment the package is received and opened is required to claim a replacement.
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The video must show the parcel from all sides before opening and must capture the entire unboxing process without cuts or edits.
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Once the video is verified, a replacement will be dispatched at no additional cost.
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This policy applies only to damage during transit and not for damage caused after delivery.
This ensures complete transparency and guarantees that you receive your product exactly the way it was meant to be—premium, beautiful, and perfectly intact.